EU compliance FAQ for non-EU sellers
EU compliance FAQ covering VAT/IOSS under EUR 150, UK VAT £135, cookie banner rules, CBAM 50-tonne exemptions, packaging IDs, escalation paths, and evidence.
EU compliance FAQ
These FAQs summarize recurring questions from non-EU sellers entering the EU/UK. Treat every answer as guidance only—double-check with your tax and legal partners.
Most questions can be answered faster by logging into the Readiness Check and exporting the personalized rule set.
Keep responses documented; tax authorities expect you to justify every assumption.
Quick links
- VAT/IOSS: VAT/IOSS Checker and EU VAT explained
- Privacy: GDPR & UK GDPR Generator and GDPR basics
- Fast path: Readiness Wizard and Docs home
FAQ index
| Topic | Typical question | Linked doc |
|---|---|---|
| VAT/IOSS | Do I need IOSS under EUR 150? | EU VAT explained |
| UK VAT | What about the £135 rule? | EU market quick start |
| GDPR | How do I block scripts until consent? | GDPR basics |
| Packaging | Where do I store French/German IDs? | French & German packaging |
| CBAM | Do I qualify for the 50-tonne exemption? | CBAM overview |
Escalation triggers
| Signal | Escalate to | Reason |
|---|---|---|
| EU revenue >EUR 10k | Finance & legal | OSS/local VAT decision required |
| Consignments near EUR 150 | Ops | Decide IOSS vs import VAT |
| UK orders ≤ £135 | Finance | Point-of-sale VAT applies |
| FR/DE launch date in under 30 days | Ops/legal | Packaging IDs must be active |
| Importing steel/aluminum | Sustainability/legal | CBAM scope confirmed |
VAT & tax
Do I need IOSS for consignments under EUR 150?
Key notes
Evidence
Actions
- Yes, when goods ship from outside the EU, consignments ≤ EUR 150, and you act as seller of record.
- Register via intermediary unless you have an EU entity; file monthly.
What if my marketplace says they collect VAT?
Key notes
Evidence
Actions
- Marketplaces may be deemed suppliers, but keep confirmations plus transactional data.
- Maintain VAT logs for your direct channels (Shopify, Woo, Next.js) as if marketplace didn’t cover you.
Do I still need local VAT if I have EU storage?
Key notes
Evidence
Actions
- Yes. Fixed establishments require VAT IDs in each storage country.
- Use OSS only for cross-border B2C sales in addition to local filings.
UK VAT
How does the £135 rule work?
Quick context
Evidence
Actions
- Goods ≤ £135 require VAT at checkout plus a UK VAT registration/EORI (unless marketplace handles it).
- Above £135, import VAT applies; display DDP/DDU terms for customers.
Can I use IOSS for UK shipments?
Quick context
Evidence
Actions
- No. IOSS is EU-only. Use UK VAT returns or rely on marketplace delegation.
- Keep separate records; HMRC expects standalone logs.
GDPR & consent
Do I need a cookie banner even with server-side tracking?
Quick context
Evidence
Actions
- Yes. Consent is required before setting/read non-essential cookies or firing analytics.
- Use the GDPR & UK GDPR Generator to deploy CMP code.
How do I handle Do Not Track and Global Privacy Control?
Quick context
Evidence
Actions
- Respect DNT/GPC signals by defaulting to “reject” while offering manual opt-in.
- Document logic inside CMP exports for audits.
Packaging & DSA
Where do I store my French IDU and German LUCID numbers?
Quick context
Evidence
Actions
- Maintain a shared register (spreadsheet or EPR tool).
- Display IDs on PDPs, invoices, and footer snippet.
Do marketplaces require proof of eco-fee payments?
Quick context
Evidence
Actions
- Yes. Upload certificates/invoices into Amazon, Kaufland, and Otto dashboards quarterly.
- Keep translations and receipts for at least five years.
CBAM & sustainability
What qualifies for the CBAM 50-tonne exemption?
Quick context
Evidence
Actions
- Import ≤ 50 tonnes per covered category annually; still file simplified reports.
- Provide customs declarations and supplier attestations.
How do I gather embedded emissions data?
Quick context
Evidence
Actions
- Ask suppliers for product-specific emission factors or use EU default values until 2025.
- Store in your data warehouse and reference in CBAM overview templates.
Operations & tooling
How do I keep VAT, GDPR, and packaging data in sync?
Quick context
Evidence
Actions
- Use the Readiness Check export as single source of truth.
- Share updates via weekly sync between finance, product, and ops.
How often should I revisit these FAQs?
Quick context
Evidence
Actions
- At least quarterly, or whenever EU/UK publish new guidance.
- Subscribe to the Blog for releases.
Still stuck?
Contact us at support for tailored help, or escalate through your advisor network.
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